PRIVACY STATEMENT

Stylish Resorts understands and respects the importance of your privacy and we are committed to safeguarding your personal information. In providing our services to you we must collect personal information from you and will use it as set out below

HOW WE COLLECT INFORMATION ABOUT YOU

We collect information about you when you make an enquiry for our services or you register with us. This will be:

  • When you make a booking with us
  • When you contact us by telephone, email, post or fax
  • When you voluntarily request information or provide feedback through use of “cookies” on our websites.
INFORMATION WE MAY COLLECT FROM YOU

This information relating to you, your family and other members of your holiday party may include:

  • Names, contact details, passport information, date of birth and airline frequent flyer details
  • Credit/debit card or other payment details
  • Special requirements for your holiday including any disability or medical condition affecting your holiday arrangements
  • Dietary preferences and restrictions (which may disclose your religious affiliation)
  • Travel preferences
HOW WE MAY USE YOUR INFORMATION

We will use your information to process your holiday booking and ensure your travel arrangements meet your requirements and run smoothly. This will require us to pass information to relevant suppliers of your travel arrangements such as airlines, hotels, transport operators and companies providing excursions. These suppliers may be located outside the UK/EEA.

For your travel overseas, where required by appropriate government authorities or through exercising our discretion to assist, we may disclose your information for immigration, security and anti-terrorism purposes. We may be required to provide your details to security or credit checking companies, financial institutions and public authorities.

We may disclose our client list including your personal information (subject to confidentiality provisions) to a third party who acquires or is interested in acquiring our business assets or our website.  We may disclose information to organisations who act as data processors or other organisations who perform business functions on our behalf and who may be outside the UK/EEA.

We will take reasonable technical and organisational means to protect your information; prevent unauthorised processing of personal data, accidental loss and destruction of personal data.  Outside the EEA controls on data protection may not be as encompassing as the legal requirements in this country

WHAT CAN YOU DO?

You have a right to request a copy of the information we hold about you. If you do not agree to our use of the information as set out in this Privacy Policy or if you would like a copy either to correct or remove this information please notify us – see below to Contact Us. We shall try to respond to your request within 21 days.

MARKETING

We would like to send you information about our products, services and special offers. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing please e-mail us at: dreams@stylishresorts.com.

WEBSITES & COOKIES

We may use your personal information a) to understand the use of our website, to respond to specific requests from web visitors and generally to promote and market products to you. Solicitations may be by e-mail or mail. If you do not wish to receive such contact from us please notify us. See below for How to Contact Us.

Please be aware that we use Cookies on our website. This is a feature of web browser software generally allowing us to obtain information from visitors to our website. We use such information to provide a better web user experience and tailor our services to users` needs. Most browsers automatically feature Cookies however, they usually enable the user to disable them should you wish.  We do not store your passwords or other sensitive data through the use of Cookies.  Our website may contain information or links to third party websites. Links to any such and information collected by those other websites are outside our control and not covered by this privacy notice

CHANGES TO PRIVACY POLICY

We keep our privacy policy under review and updates will be available on our website